Regulatory Failure

How could Brisbane get stuck with such a lemon as Brisbane's flight path design? These dud flight paths that inflict excessive aircraft noise on hundreds of thousands of people in communities both near to the airport, as well as some kilometres and kilometres away.

BFPCA has been asking this question for years. And now we've begun to uncover some answers.

The Department of Infrastructure, Transport, Regional Development, Communications and the Arts is responsible for ensuring Airservices Australia, a government corporation, does the right thing in designing airspace and conducting its business according to the regulations and legislation.

BFPCA ...

How could Brisbane get stuck with such a lemon as Brisbane's flight path design? These dud flight paths that inflict excessive aircraft noise on hundreds of thousands of people in communities both near to the airport, as well as some kilometres and kilometres away.

BFPCA has been asking this question for years. And now we've begun to uncover some answers.

The Department of Infrastructure, Transport, Regional Development, Communications and the Arts is responsible for ensuring Airservices Australia, a government corporation, does the right thing in designing airspace and conducting its business according to the regulations and legislation.

BFPCA has uncovered two shocking facts (among dozens of others):

1. When Malcolm Turnbull, in his former role as Environment Minister, approved the new flight paths for Brisbane Airport in 2007, he stipulated conditions. He flagged there were uncertainties in the noise forecasts in the proposal's Environmental Impact Statement and these had to be validated by Airservices Australia, who designed them.

2. Airservices Australia outsourced responsibility to validate the noise forecasts to ... Brisbane Airport Corporation – the organisation who stood to benefit the most. This is a monumental conflict of interest, which the Department accepted without any scrutiny or regulatory oversight.

Our campaign asks you to send a formal complaint to the Department demanding they admit fault in allowing this conflict of interest to occur. Further, you'll demand they fix their processes so giant corporations are no longer allowed to mark their own homework and destroy communities with no consequences.

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Lodge your complaint with the Department

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Subject:

ATT:
Director—Governance Section
Department of Infrastructure, Transport, Regional Development, Communications and the Arts
clientservice@infrastructure.gov.au
 
Dear Madam/Sir
 
I herewith wish to lodge a formal complaint about the Department of Infrastructure, Transport, Regional Development, Communications and the Arts and kindly ask for the receipt of this complaint to be acknowledged in writing within 2 days, and reviewed and responded to in the next 14 days using the Department’s complaints handling procedures.
 
The Department’s Client Service Charter confirms that the Department administers regulatory frameworks in the area of transport, specifically aviation transport.
https://www.infrastructure.gov.au/about-us/corporate-reporting/client-service-charter
 
Furthermore, the Client Service Charter states that, “We individually and collectively uphold the Australian Public Service Values.” – including:
 
1.     Accountable—we are open and accountable to the Australian community under the law and within the framework of ministerial responsibility.
2.     Ethical—we demonstrate leadership, we are trustworthy and act with integrity in all we do.
 
Details of my complaint, steps taken to resolve the complaint, and the outcome I am asking for, are outlined in this detailed complaint document: https://bfpca.org.au/failures

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