Brisbane Flight Path Community Alliance – people before planes

Airservices stonewalling noise complainants FOI documents reveal

Airservices Australia systematically stonewalls community members with legitimate complaints about aircraft noise, claims local community group Brisbane Flight Path Community Alliance (BFPCA). Community complaints manuals obtained through Freedom of Information requests show how Airservices staff are instructed to provide pre-scripted answers designed to quash complaints and prevent them from progressing Read more…