Airservices stonewalling noise complainants FOI documents reveal

Airservices Australia systematically stonewalls community members with legitimate complaints about aircraft noise, claims local community group Brisbane Flight Path Community Alliance (BFPCA). Community complaints manuals obtained through Freedom of Information requests show how Airservices staff are instructed to provide pre-scripted answers designed to quash complaints and prevent them from progressing Read more…

Misleading data and flawed engagement dupe community about aircraft noise

Oct 2021 update: The ANO confirms the community’s allegations. Read the ANO’s report > Flawed and inadequate community engagement and misleading modelling have led to community backlash against Brisbane Airport’s new flight paths, according to Brisbane Flight Path Community Alliance’s (BFPCA) submission to the Aircraft Noise Ombudsman’s (ANO) multiple complaints Read more…