… and watch this space for more actions to be added soon! ✈️ 🎧
1. Donate to the BFPCA fighting fund
Can you chip in to combat aircraft noise?
Communities across our city are suffering. We’ve achieved some great wins in our fight to reclaim our rights to peaceful enjoyment of our homes.
But we need your help.
BAC is very well resourced and our community faces an uphill battle to get our messages heard.
Please donate what you can and join us in our fight!
2. Register for the PIR
Airservices Australia have launched the Post-Implementation Review (PIR) portal for the new parallel runway, and we encourage all residents affected by noise pollution from Brisbane Airport’s flight paths to register and subscribe for updates. This is a three step process:
3. Write to your elected representative
Airports are a federal issue and are the responsibility of the Federal Minister for Transport – currently Hon Michael McCormack MP.
We want you to write to your elected representative to detail the negative impacts the new flight paths are having on you and your household. Tell them you expect them to support BFPCA’s demand for a new Environmental Impact Assessment to be undertaken to find a better solution.
4. Lodge complaints
You can complain to Brisbane Airport Corporation, who were responsible for the community engagement for the new parallel runway, here.
BAC will usually refer you to the Airservices Australia’s Noise Complaints and Information Service (NCIS). You can submit complaints in two ways: (a) by following the instructions here, or; (b) by using WebTrak – a web-based map interface where you can report an aircraft and submit a complaint directly to Airservices. Find out how to lodge complaints on our FAQ page.
You have complained and are fed up with the boilerplate responses you are getting? Make your voice heard by writing to the CEO and Chair of BAC and Airservices Australia. We have their contact details and prepared a template you can download.
5. Submit to the ANO
As a result of complaints received, the Aircraft Noise Ombudsman (ANO) has decided to launch a multiple complaints review as provided for in clause 47 of the ANO charter.
If your complaint is about the aircraft noise you are currently experiencing you should first make your complaint directly to Airservices Australia (ASA). The ANO can review Airservices’ handling of your complaint only after Airservices has been given the opportunity to respond to you.
If you are concerned about the notice you were given of the potential impact; the extent to which you were consulted about the new flight paths or any other aspect of Airservices’ community engagement before implementation of the flight paths you may complain directly to the ANO providing details of your concerns about these issues. Email your statement to the Aircraft Noise Ombudsman at email@example.com.
More information about how to complain to the ANO can be found at www.ano.gov.au.
6. Sign up for BFPCA news and updates
Please stay in touch with BFPCA news and updates using our social media channels and our newsletter:
BFPCA Facebook Page: This is where we post public news, announcements, videos and re-post media articles. These posts are shareable.
BFPCA Facebook Group: This is a private discussion group dedicated to sharing information about Brisbane Airport’s flight path noise pollution and its impact on residential communities and neighbourhoods.