1. Lodge complaints

You can complain to Brisbane Airport Corporation, who were responsible for the community engagement for the new parallel runway here, but BAC will pass the buck to Airservices Australia. You can submit complaints in two ways: (a) by following the instructions here, or; (b) by using WebTrak – a web-based map interface where you can report an aircraft and submit a complaint directly. Find out how to lodge complaints on our FAQ page.

You have complained and are fed up with boilerplate responses and being stonewalled? Escalate your complaint and email the pollies, decision makers and executives directly. We have made it as easy as clicking this link: bfpca.org.au/complain

This will create an email addressed to the Minister for Transport, the Shadow Minister for Transport, Queensland Premier, Brisbane LM, Airservices CEO, BAC CEO, BAPAF, BACACG, and the ANO.

2. Write to your elected representative

We want you to write to your elected federal representative to detail the negative impacts the Brisbane flight paths are having on you and your family. Tell them you expect them to support the community’s eight key demands.

Please include your residential address in your email or letter as it is important for your MP to know whether you are one of their constituents. Please personalise your submission – this is crucial: Each letter must tell your own story from your own perspective in order to be effective.

You can find your MP’s name, office address and email here:

3. Engage in the Post-Implementation Review

Airservices Australia have launched the Post-Implementation Review (PIR) portal for the new parallel runway, and we encourage all residents affected by noise pollution from Brisbane Airport’s flight paths to register and subscribe for updates. This is a three step process:

  1. Register
  2. Sign in
  3. Subscribe for project updates (top right side of page)

4. Contact the ANO

The Aircraft Noise Ombudsman (ANO) has conducted a review in 2021 as provided for in clause 47 of the ANO charter. While the ANO report has now been published, we encourage you to continue to escalate your complaints to the ANO – that’s what he is there for: ano@ano.gov.au

More information about how to complain to the ANO can be found at www.ano.gov.au.

5. Donate to the BFPCA fighting fund

Can you chip in to combat aircraft noise?

Communities across our city are suffering. We’ve achieved some great wins in our fight to reclaim our rights to peaceful enjoyment of our homes. But we need your help.

BAC is very well resourced and our community faces an uphill battle to get our messages heard.

Please donate what you can and join us in our fight!

6. Order and display a BFPCA yard sign

BFPCA is giving our community the option to visually express our concerns and demands on yard signs across our neighbourhoods and suburbs. They also offer a great way to express your frustration and anger at the next protest rally.

7. Attend the next community event or rally

BFPCA organises regular community events, fora, and “picnic in the park” meet-ups. We also support events organised by politicians and political candidates in support of the community’s demands. We advertise these events via our newsletter and on our Facebook page.

Upcoming events:

Sat 30 July 2022, 9.30am: BFPCA Plane Spotting – social meetup in the park. RSVP here >

More events coming soon!

8. Sign up for BFPCA news and updates

Please stay in touch with BFPCA news and updates using our social media channels and our newsletter:

🚨 BFPCA Newsletter archive and sign up page

BFPCA Facebook Page: This is where we post public news, announcements, videos and re-post media articles. These posts are shareable.

BFPCA Facebook Group: This is a private discussion group dedicated to sharing information about Brisbane Airport’s flight path noise pollution and its impact on residential communities and neighbourhoods.

BFPCA Twitter account: @BFPCA_